For local, review-dependent businesses

Every review finds an answer, not silence.

Harborly drafts and sends replies to your Google and Facebook reviews within a day, in your voice. You see every reply before it goes out — approve with one tap, or edit it first.

No card required · Cancel anytime

New Google review Replied · 6h
JT Jason T. ★★☆☆☆

“Waited over an hour past my appointment time with no update. Work was fine but the wait wasn't worth it.”

Drafted by Harborly

Jason, thank you for the honest feedback and I'm sorry about the wait — that's on us. I'd like to make it right; please call the shop directly and ask for me. We're tightening up scheduling so this doesn't happen again.

How it works

Three steps, none of them yours to run

01

We watch

New reviews and messages on Google and Facebook get forwarded to your dedicated Harborly desk as they come in.

02

We draft

Every review gets a reply written in your business's voice — genuine, specific, never generic — usually within a day.

03

You approve

You get a short note by email or WhatsApp. Tap approve, or tell us what to change. Nothing posts without your say.

Pricing

One flat monthly rate, no setup fee

Every plan starts with a free week. Nothing is charged until you've seen the replies.

Starter

$99/mo
  • 1 location
  • Google reviews only
  • Up to 40 replies / month
  • Weekly summary note
Start free week

Growth

Most popular
$199/mo
  • 1 location
  • Google + Facebook
  • Up to 120 replies / month
  • Weekly summary note
  • Priority turnaround
Start free week

Multi-location

$349/mo
  • Up to 3 locations pooled
  • Google + Facebook
  • Up to 300 replies / month
  • Weekly summary note
Start free week
Try Harborly free for one week. If it's not clearly saving you time by day 7, cancel — no charge, no questions.
Claim your free week
Get started

Claim your free week

Leave your details and we'll reach out within a day to get your first reviews answered.

Questions

Before you start

Do I need to give you my Google or Facebook login?

Not during the founding-client phase — you simply forward new reviews to us, and we send back a drafted reply within a day. Direct account syncing is on the roadmap as we grow.

What if I don't like a drafted reply?

Nothing posts without your approval. Edit it yourself, or tell us what to change and we'll redo it — either way, only your final wording goes out.

How long does setup take?

About 15 minutes on a call to set your business's tone and platforms. Your first drafted replies typically arrive within a day of that.

Can I cancel anytime?

Yes — month to month, no contract. The first week is free either way, so there's nothing to lose by trying it.